Terms of Sale

Terms of Sale
These Terms of Sale apply to all offers made by BUCHINGER INH. PÖHLMANN GMBH & COKG and all orders placed by you and concluded between us in relation to the sale of our products offered on this website.
Return Rights
We do not accept returns, unless goods you received are damaged or the incorrect item has been shipped. We are committed to 100% quality products.
Return and replacement of incorrect or damaged goods
If we shipped you the wrong item or your item(s) arrives damaged, then email us a photo of the damaged or incorrect item, condition of shipping packaging and copy of your tax invoice to art@buchinger-austria.com. Please send your request within 30 days of receipt of goods. Your request will be processed within 48 hours and you will receive an instruction regarding your replacement. We also require you to return the damaged or incorrect goods to us. Please be aware that you are obligated to bear the direct cost of returning the goods and we strongly recommend to return your item(s) via a trackable method.
Acceptance of Order
We reserve the right to refuse or cancel any order. In such event your only recourse is the return of amount paid by you related to such order (if any).
Product Descriptions
We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. Please note that most of the images on the website are protected with a watermark. The watermark will not be on goods supplied to the consumer.
We are not liable for any financial damage (including but not limited to the cost of any replacement) that may occur because of non-timely arrival or any lack of availability of the product.
Applicable Law
The offers by BUCHINGER INH. PÖHLMANN GMBH & COKG, your orders, and the agreements between us for the delivery of the product are subject to the laws of Austria. The courts of Austria, will have exclusive jurisdiction to settle any dispute between us in relation to our products.
Modification And Severability
We reserve the right to make changes to our website, our policies, our Terms of Use and these Terms of Sale at any time and in our sole discretion. Therefore, you should review our policies, terms and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.
January 2024